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Young Life · 13 hours ago

Metro Administrator

Colorado Springs, CO

Part-time

Onsite

Mid Level

3+ years exp

Young Life is a Christian organization focused on evangelism and discipleship, seeking a Metro Administrator to provide administrative support for the metro office. The role involves acting as a liaison between the metro director and area offices, ensuring efficient communication of mission policies and procedures while managing various administrative tasks.

ConsultingCRMInformation TechnologyLeisureRecreation

Culture & Values

Responsibilities

Answer correspondence, do filing and prepare mailings

Answer phones

Respond to voicemail, e-mail and phone calls in a timely and professional manner

Communicate new mission policies and procedures to area staff in a timely and professional manner

Send prayer e-mails and monthly updates

Analyze and interpret policies and guidelines set by the metro director and/or the administrative offices of the Service Center and resolve problems and questions in the absence of the metro director

Interact with all metro staff, area administrators, area office assistants, area directors, area committee, volunteer team leaders and area leaders

Assist metro director with workload

Process and track donations

Maintain donor and leader databases, ensuring that leader forms, driver questionnaires and criminal background checks are up-to-date

Manage monthly expenses and budgets, including FDT, metro and staff expense reports

Provide personnel support for metro staff, including Human Resources and personnel action requests

Coordinate metro fundraising events and other metro events

Provide camping administration

Maintain, organize and facilitate monthly deadlines set by regional office and Service Center

Verify metro statistics electronically via the Growth Planning Software (GPS) system

Facilitate paperwork to open and close area ministries across the metro area

Manage and execute area transfers

Serve as a liaison between the staff and Service Center, explaining policy and forms and more

Manage the administration of mSite and other social media, including Facebook, Twitter and more

Manage the administration of Emma eNewsletter to include campaigns, audience lists and response tracking

Accounting: pay bills, submit purchase card expenses and donations and make copies, evaluate financial monthly status and update FDT each month

Maintain contact databases including the following:

Update area donor database on a regular basis

Send quarterly donor reminders and lapsed donor communications

Enter club card data into kid database

Update parent database

Maintain newsletter recipient list

Create and maintain banquet invitation list

Update contacts in address book including Gmail, Yahoo, Outlook and more

Update e-mail distribution lists: staff, club kids, campaigners, committee, leaders and prayer partners

Coordinate area meetings, including:

Area Staff Meetings

Area leadership meetings

Area committee meetings

Camp

Track participation, payments, health forms and how much each kid has earned in fundraisers

Send letters to parents about camp sign-ups, itineraries and health forms

Responsible for fundraiser marketing

Construct and distribute camp brochures

Communicate with camp regarding camp contracts, R2 deposits, A-forms, housing request forms and 10-day call-ins

Create invitations, banquet sponsor packet, table host packet, banquet program and donor cards

Track guest list, table sponsors, RSVP list and donations received from banquet

Coordinate with table hosts about their invitation lists

Mail invitations

Send thank you notes to banquet donors

Track table sponsors

Provide training support to metro director, area administrators, area office assistants, area directors, area committee, volunteer team leaders and leaders with various items, processes and applications related to field administration

Contact and public relations work

Assist with additional work from area and metro staff

Qualification

Microsoft Office SuiteAdministrative supportOrganizational skillsBasic accounting skillsWritten communicationVerbal communicationCustomer serviceRelational skillsConfidentialityInitiative

Required

Young Life requires all employees to sign a Statement of Faith

Profess a belief in Jesus Christ as their personal Savior and Lord

Subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith

Be ready, willing and able to fulfill such ministry functions as may be required by the organization

Refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life

Abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities

BA or BS preferred with at least three years as an administrative assistant with a large company or large church/ministry involving office management, public contact, research and writing experience

Three to five years previous administrative assistant experience preferred

Knowledgeable on office management and supervisory techniques; able to plan the work of others

Proficiency in Microsoft Office Suite (which includes Word, Excel, Outlook and PowerPoint)

Strong organizational skills with attention to detail and processes with the capability of handling concurrent tasks and constant interruptions

Ability to establish effective working relationships with Young Life field staff and offer excellence in customer service to Young Life staff and the public

Good grammar skills and strong written and verbal communication skills

Ability to maintain confidentiality

Basic accounting skills

Detail oriented multi-tasking ability

Proven relational skills with both kids and adults

Initiative with developing processes/systems around events – data organization and maintenance