Comcast · 18 hours ago
Strategic Account manager 3 Field Sales
California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $167K/yr
10+ years expComcast is a Fortune 50 leader in media and technology, seeking a Strategic Account Manager to provide account management and financial sales leadership for mid-market customers. This role involves generating new business, managing account strategies, and ensuring customer satisfaction and retention.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Manage the cultivation, execution, and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment
Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities
Generate and close sales and revenue opportunities with new customers as assigned through leads and opportunities
Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities
Prepare and conduct regular bill reviews with all customers; prepare and conduct quarterly business reviews (QBR) with key customers
Renew customer contracts to protect and grow existing revenue streams
Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts
Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Manager Router and other Business Class products, as appropriate
Monitor customer usage and performance of all connected products and services to proactively identify vulnerabilities, opportunities, and discuss with customer to maintain customer satisfaction
Serve as the primary escalation point for any customer issues that arise; proactively coordinate efforts with other internal teams and groups to ensure effective resolution
Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities
Develop, maintain, and lead cross-functional relationships with support groups including Construction, Project Management, Installation, to ensure all sales move through install and to connect in a timely manner. Escalate any issues and concerns to make sure projects remain on-track. Develop a plan for any projects that are delayed
Position and sell Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel
Manage existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division, and Corporate sales, service, and operational goals and objectives
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
10 Years + relevant work experience
Account Management
Customer Relationships
Outside Sales
Cold Calling
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (551)
2024 (566)
2023 (633)
2022 (751)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2025-12-26
Sports Business Journal
2025-12-25
Company data provided by crunchbase