Vacatia · 1 day ago
Front Desk Associate - Cold Spring Resort
Ashland, NH
Full-time
Onsite
New Grad, Entry LevelVacatia is a resort located in New Hampshire, and they are seeking a Front Desk Associate to join their team. The role involves providing exceptional guest experiences, managing front desk operations, and ensuring a welcoming atmosphere for guests.
E-CommerceMarketplaceResortsTravel
Responsibilities
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
Qualification
Required
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Preferred
Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed
Benefits
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Company
Vacatia
Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
Founded in 2013
1001-5000 employees
H1B Sponsorship
Vacatia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$48.84MKey Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M
Leadership Team
Caroline Shin
CEO & Co-Founder
Keith Cox
Board Director
Recent News
2026-01-12
2025-03-26
2025-01-02
Company data provided by crunchbase