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Unity Health · 3 weeks ago

Communications Rep, PT no benefits

Newport, AR

Full-time

Onsite

New Grad, Entry Level

Unity Health is a healthcare provider seeking a Communications Representative to perform essential communication functions within the hospital. The role involves providing information to patients and families, assisting with patient check-ins, and ensuring effective customer service.

Health CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Performs all communications and Information Desk functions as well as Patient check-in and discharge functions

Provides general information to hospital users, patients and families

Assists in up-front collections activities

Provides excellent patient focused customer service

Communicates effectively to service delivery areas to maximize patient flow and customer service

Ensures orderly operation of switchboard and information desk functions through execution and delegation of work assignments

Qualification

Medical terminologyTelecommunications switchboardCustomer serviceTyping 25-30 wpmDetail orientationDeductive reasoningEmpathy for patientsVerbal communicationTeam collaboration

Required

High School graduate or equivalent

Must become certified in all Communications Services functions within 1 year of their date of hire

Must be able to accurately type 25-30 words per minute and pass a clerical examination

Must pass internal examinations to demonstrate mastery of telecommunications switchboard and information desk computer applications after training

Must pass internal certification examinations to demonstrate understanding of communications overall competencies

Preferred

Medical terminology preferred

Previous experience in telecommunication switchboard, customer service and/or physician's office preferred

Company

Unity Health

Unity Health is a healthcare center that offers patient and family advisory council services.

Founded in 1967

Searcy, Arkansas, USA

1001-5000 employees

https://www.unity-health.org

H1B Sponsorship

Unity Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

Funding

Current Stage

Late Stage

Leadership Team

Phil Miller

Asst. Vice President/CIO

Roddy Lochala

Chief Medical Officer

Recent News

Arkansas Business

LaDonna Johnston Named Interim CEO of Unity Health

2024-01-20

Talk Business and Politics

Unity Health empowering high schoolers to consider careers in health care

2023-09-19

Talk Business and Politics

Unity Health announces future development of neonatal unit

2023-08-17

Company data provided by crunchbase