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Michaels Stores · 9 hours ago

Party Event Coordinator-Part Time

Olive Branch, MS

Part-time

Onsite

New Grad, Entry Level

Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores in North America. They are seeking a Party Event Coordinator to plan and facilitate events, ensuring a fun and engaging experience for guests while providing excellent customer service.

EducationMarketplaceRetail

Responsibilities

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events

Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity

Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities

Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards

Communicate events with clients and store team members

Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed

Adjust plans and events based on client’s feedback and needs

Create backup or emergency plans to be executed as needed

Ensure client satisfaction for scheduled events

Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event

Help customers shop, locate products, and provide them with solutions

Provide fast and friendly check out experience

Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments

Educate customer on Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck un-load, stocking and planogram (POGs) processes

Complete merchandise recovery and maintenance

Perform Store in Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Qualification

Event CoordinationCustomer ServiceChildrenCommunication SkillsOrganizational SkillsEnergetic PersonalityCreative Problem-SolvingInterpersonal Skills

Required

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events

Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity

Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities

Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards

Communicate events with clients and store team members

Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed

Adjust plans and events based on client's feedback and needs

Create backup or emergency plans to be executed as needed

Ensure client satisfaction for scheduled events

Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event

Help customers shop, locate products, and provide them with solutions

Provide fast and friendly check out experience

Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments

Educate customer on Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck un-load, stocking and planogram (POGs) processes

Complete merchandise recovery and maintenance

Perform Store in Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Preferred

Energetic and enthusiastic personality

The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job

Must have excellent people skills

Must have experience working with children and children's events

Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills

Must have organizational skills, interpersonal skills, and creative problem-solving skills

Retail and/or customer service experience required