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United Supermarkets, LLC · 14 hours ago

E-commerce Lead

Rio Rancho, NM

Full-time

Onsite

Mid Level

United Supermarkets, LLC is seeking an E-commerce Lead responsible for guest relations and satisfaction. The role involves achieving e-commerce productivity goals and providing ongoing training and development for the StreetSide team.

Consumer GoodsFood and BeverageGroceryHealth CareRetail

Responsibilities

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

Assist with the training, scheduling, performance management (to include discipline, separations, etc.) for all e-commerce team members ensure product meets guest demand in an effective and controlled manner

Accurately select the highest quality product offering for our StreetSide guests to meet and exceed company expectations of providing Ultimate Service

Assist in the sourcing, interview, and selection of all e-commerce team members

Responsible for supervising and ensuring proper order selection and processes are followed to maximize efficiencies ensuring product meets guest demand in an effective and controlled manner

Help set and notify team members of daily operational goals to gain team buy-in

Help monitor product movement and notify Grocery team when adjustments in ordering are needed

Assist E-Commerce team in workload management, monitoring out of stocks and check product substitutions when necessary

Assist with overall guest and team member safety

Designate and assign trainers as necessary

Greet and speak politely with every guest on premises

Perform other duties as requested or required by management