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Covenant Health · 10 hours ago

Department Secretary

Oak Ridge, TN

Full-time

Onsite

New Grad, Entry Level

Covenant Health is a healthcare organization that offers a range of specialties. They are seeking a Department Secretary to perform secretarial and administrative duties for a specific department, ensuring efficient functioning and communication within the unit.

Health CareHealth InsuranceHome Health Care

Responsibilities

Receives incoming telephone calls promptly and courteously:

Acts as receptionist, answers telephones, route callers, takes messages and provide routine information to callers

Type correspondence, reports, memoranda and special projects as requested

Carries out the clerical duties necessary for the efficient functioning of the assigned department

Serves as inter-departmental communication resource

Maintains and orders office supplies

Responsible for scheduling and preparation of department meetings and minutes as needed

Maintains department filing systems

Completes data entry for department computer files as needed

Performs other related duties as assigned

May collect payments and/or deposits, balances cash collected and correctly completes receipts

Separates samples and delivers to appropriate laboratory for testing

Sorts and distributes outpatient reports

Maintains a daily log of patient appointments

Obtains complete insurance information upon scheduling and relays information on a weekly basis to pre-certification individuals

Correlates patient and physician information within patient files

Serves as first point of contact for physicians or their office staff relative to questions or problems which they wish to address

Schedules appointments for patient assessment, test and follow-up

Obtains referrals and records from physicians’ offices

Enters patient charges and reconciles with computer printout

Prepares records for insurance certification and verifies reimbursement with insurance carriers

Assist Departments with product research, preparation of purchase requisitions and end user4 computer training for applicable purchasing programs

Completes data entry for new items, supply requisitions, purchase orders, and patient charges

Maintains purchase requisitions templates

Registers vendors and verifies appointments with departments

Completes data entry for department computer files

Notifies appropriate departments when scheduling procedures

Assembles patient charts in appropriate sequence; places charts in discharge order and delivers to Medical Records on a timely basis

Post lab work to chart in a timely manner upon approval of nurse

Correctly orders laboratory tests and diagnostic procedures via the computer

Makes follow-up appointments and/or consultations with physician’s offices according to hospital policy

HEALTH/SAFETY/COMPETENCE: Cannot pose a direct threat to health or safety of self or others. Must provide safe, efficient, competent care to customer or patient population assigned. Must demonstrate competency of the unit specific functions described in the performance continuum, skill lists and/or standards

Qualification

Medical terminologyGeneral office skillsData entryTyping 45 WPMCernerStarCLinPayment MateWebPTTelephone etiquetteGrammarSpellingAttention to detail

Required

A high school diploma is required

Must be familiar with medical terminology

Must be able to read with comprehension

Must be able to write legibly

Must be able to perform simple arithmetic calculations

Must have expertise in general office skills: filing, telephone etiquette, and the proper use of grammar, spelling and punctuation

Must have the ability to perform repetitive clerical tasks on a continuous basis

Must be able to concentrate on and pay attention to detail

Computer experience is required

Must be able to type a minimum of 45 net words per minute

Must successfully complete department-specific software programs during probation period

For staff involved in the care of age-specific groups, knowledge of the bio-psychosocial needs of adult, geriatric and pediatric patients is essential

Special knowledge is required in growth and development needs of pediatric/geriatric patients where applicable