Stress-Free ยท 9 hours ago
Automotive General Manager
Mission Viejo, California, United States
Full-time
Onsite
Mid, Senior Level
$100K/yr - $120K/yrStress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. They are seeking an energetic Automotive General Manager to oversee daily operations, ensure high standards of service delivery, and foster a positive work environment focused on guest satisfaction.
AutomotiveFleet ManagementService Industry
Responsibilities
Oversee all aspects of daily operations, including scheduling, workflow management, & quality control
Ensure efficient use of resources and high standards of service delivery
Implement & enforce safety protocols and industry regulations
Foster a positive work environment by providing ongoing coaching opportunities
Uphold a customer-centric approach by ensuring prompt & courteous service
Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks)
Maintain strong relationships with customers to enhance loyalty & satisfaction
Stay updated with industry trends, technological advancements, & other markets
Maintain accurate records of operations, financial transactions, & employee activities
Prepare regular reports for management regarding shop performance & key metrics
Ensure compliance with all legal & regulatory requirements
Qualification
Required
Proven experience as a General Manager or similar role in an auto mechanic shop
Efficient in Digital Visual Inspections & Procedures
Strong leadership & managerial skills with the ability to motivate a team
Sound knowledge of automotive systems, repair techniques, and industry standards
Solid understanding of financial management & budgeting
Ability to multitask, prioritize, & manage time effectively
Degree in Business Administration, Automotive Technology or similar technical college
Occasionally lift and/or move over 50 pounds
Ability to work with tools lifted above their head
Work in tight spaces as dictated by the vehicle's needed repair
Have the needed dexterity in order to efficiently use hand-tools
Walk/stand for the majority of the workday
Drive manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Efficiently navigate a computer
Preferred
Experience with Autoflow or similar platform, preferred but not required
Benefits
PTO/Sick & (6) Annual Paid Holidays
Medical, Dental & Vision Insurance
401(k) Matching
Paid Skills Enhancement Training
Employee Discount - Service & Parts
Equipment/Toolbox Relocation Assistance
Employee Referral Program
Company
Stress-Free
Stress-Free is a tech-enabled services company that focuses on building a national automotive brand.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Afore Capital
2021-07-04Series Unknown
2017-06-01Pre Seed
Leadership Team
Yinon Weiss
Founder / CEO
Company data provided by crunchbase