Front Desk Associate - Cold Spring Resort jobs in United States
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Vacatia · 9 hours ago

Front Desk Associate - Cold Spring Resort

positionNew Hampton, NH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Vacatia is looking for a Front Desk Associate to join their resort team at Cold Spring Resort, a four-season destination in New Hampshire. The role involves providing exceptional guest experiences and managing front desk operations to ensure a welcoming atmosphere for guests.

E-CommerceMarketplaceResortsTravel
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H1B Sponsor Likelynote

Responsibilities

Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed

Qualification

Customer serviceMultitaskingBasic math skillsCommunication skillsTech-savvyHospitality experienceDetail-oriented

Required

A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Flexibility to work weekends and holidays as needed

Preferred

Previous hospitality or customer service experience is a plus

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
dateFounded in 2013
location
Mill Valley, California, USA
people-size1001-5000 employees
web-link
https://vacatia.com

H1B Sponsorship

Vacatia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Recent News

EIN Presswire
Vacatia Expands Managed Resort Portfolio with Six New Properties
2025-03-26
PR Newswire
Vacatia Acquires The Berkley Group and Daily Management
2025-01-02
PR.com
Seven Vacatia Team Members Named as ARDA Award Finalists
2024-03-15
Company data provided by crunchbase