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Headkount · 11 hours ago

Account Executive

Miami, FL

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $85K/yr

2+ years exp

Headkount is a boutique retail growth agency that empowers beauty brands to thrive in brick and mortar retail. The Account Executive is responsible for leading and managing daily operations of the field to achieve business goals, overseeing teams, and ensuring operations run smoothly.

ConsultingEducationProduct ResearchRetail

Responsibilities

Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators

Manage the development Beauty Educators and Retail Account Coordinators

Weekly touchbases with direct reports

Complete documentation for employees such as reviews, corrective actions, and performance improvement plans

Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills

Approve & manage attendance & time off requests in assigned markets

Partner with Regional manager for escalated client and employee issues in a timely matter

Partner with Human Resources in active recruiting and facilitating interviews

Ensure excellence in Headkount retailer relationships

Provide in-field retailer support based on the needs of the business

Ensure retailer policy and procedures are upheld to quality standards

Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans

Qualification

Beauty Field Sales ManagementCoachingLeadershipMentoringAnalytical SkillsCommunication SkillsTime ManagementProblem-SolvingTechnology SkillsCustomer ServiceProduct Knowledge