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Transdev · 10 hours ago

Part Time Customer Service Representative

Clackamas, OR

Full-time, Part-time

Hybrid

New Grad, Entry Level

Transdev is a leader in mobility solutions, operating across various sectors in the U.S. They are seeking a Part Time Customer Service Representative to act as a liaison for internal and external customers, providing assistance and addressing inquiries. The role involves responding to customer concerns, understanding policies, and documenting trip details.

MobilePublic TransportationTransportation

No H1B

Responsibilities

Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor

Comprehensive understanding of policies and procedures

Meet or exceed established performance requirements

Document trip authorizations and details including transportation type, pickup times, appointment times and addresses

Other duties as required

Qualification

Customer ServiceComputer LiteracyTelephone OperationFlexible Work ScheduleHigh School Diploma

Required

High School Diploma, GED or equivalent

Computer literate

Excellent customer service skills

Ability to operate standard telephone system

Must be able to work shifts or flexible work schedules as needed

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen