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Family Dollar · 9 hours ago

Customer Service I

Charleston, SC

Part-time

Onsite

New Grad, Entry Level

Family Dollar is seeking a Customer Service Associate to join their team and deliver a great shopping experience for every customer. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness while ensuring a positive environment.

Retail

Responsibilities

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned

Qualification

Customer service experienceRelationship managementOrganizational skillsCommunication skillsProblem-solving skills

Required

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

Preferred

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Benefits

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Company

Family Dollar

Glassdoor2.9

When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.

Founded in 1959