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State of Montana · 11 hours ago

Administrative Supervisor

Helena, MT

Full-time

Hybrid

Senior Level

$36.46/hr - $38.04/hr

The State of Montana is seeking an Administrative Supervisor to lead a team within the Professional Licensing Bureau of the Employment Standards Division. This role involves supporting the Executive Officer Team and licensing boards, ensuring compliance with state law, and promoting operational excellence and public accountability.

Government Administration

Responsibilities

Lead, mentor, and evaluate the Executive Officer Team, providing direction, coaching, and performance feedback to ensure board operations align with DLI standards, state law, and best practices in public administration

Establish operational priorities and accountability measures for Executive Officers overseeing multiple licensing boards; monitor progress and results to ensure consistent, legally compliant, and efficient outcomes across programs

Partner closely with the ESD and Bureau leadership teams to coordinate board governance activities, ensuring all meetings, agendas, communications, and decisions are conducted in accordance with Montana law, administrative rules, and departmental policy

Analyze Bureau wide board operations and licensing workflows to identify trends, operational challenges, and improvement opportunities; implement data driven solutions that enhance program effectiveness, transparency, and public confidence

Oversee the integrity of official board records, decisions, and reports to ensure compliance with open meeting laws and proper documentation for public and legal reference

Provide fiscal oversight of assigned boards and licensing programs by reviewing expenditures, forecasting resource needs, and aligning budget goals with strategic priorities and statutory mandates

Serve as a key liaison between the Executive Officers, other Bureau supervisors, and DLI executive leadership to promote collaboration, consistency, and shared accountability across all professional licensing programs

Develop and refine policies, procedures, and standard practices that strengthen statewide licensing operations, support staff development, and improve service delivery to licensees, applicants, and the public. Model and cultivate a culture of professionalism, inclusivity, and ethical public service that emphasizes responsiveness, employee growth, and the Department’s mission to protect Montanans through effective professional licensing oversight

Qualification

Regulatory LeadershipBoard GovernanceStakeholder RelationsPolicy InterpretationOperational StrategyFiscal AccountabilityOrganizational AgilityDigital SystemsVisual CommunicationPresentation Expertise

Required

Demonstrated experience supervising, leading, or coordinating staff in a professional, regulatory, or administrative setting

Experience supporting boards, commissions, or executive teams in licensing, compliance, or governance-related processes

Proven ability to interpret and apply complex laws, rules, and policies with accuracy and fairness

Experience using data to evaluate program results, improve workflows, or track performance metrics

Experience preparing presentations, reports, or policy documents for internal and external audiences

Bachelor's degree in Public Administration, Business, Communications, Political Science, or related field may supplement relevant experience but is not a substitute for demonstrated skills and competencies in the areas noted above. Equivalent combinations of education and directly related experience will be considered

Demonstrated ability to lead professional staff performing complex regulatory work

Skilled in fostering accountability, collaboration, and continuous improvement among teams supporting multiple licensing programs

Proven experience supporting or collaborating with executive officers, boards, or commissions

Skilled at guiding staff in implementing board directives, preparing accurate materials, and maintaining effective, transparent governance practices

Skilled in delivering clear, professional communication to diverse audiences including board members, licensees, and the public

Demonstrated ability to represent the bureau and division with diplomacy, tact, and professionalism

Deep understanding of administrative law, licensing statutes, and agency policy

Ability to interpret, apply, and communicate regulatory requirements to ensure programs operate within legal and ethical boundaries

Strong analytical and problem-solving skills

Experienced in using data, metrics, and workflow analysis to identify trends, mitigate risks, and implement practical, sustainable improvements

Demonstrated capability to track budgets, monitor fiscal goals, and align resources with program objectives

Skilled in making informed decisions to promote cost-effective operations and responsible stewardship of public funds

Ability to manage dynamic workloads across multiple programs and prioritize effectively

Skilled in adapting to changing board directives, legislative updates, and policy shifts within the regulatory environment

Advanced proficiency in digital platforms and licensing databases to manage applications, records, and reporting

Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe, Zoom, and other relevant data management systems

Skilled in developing professional presentation materials that convey complex information in an accessible and visually compelling manner, ensuring audience understanding and engagement

Demonstrated ability to communicate effectively in public settings by delivering clear, engaging, and informative presentations tailored to diverse audiences, including staff, leadership, and external stakeholders

Benefits

Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.

38 paid days off a year including vacation, sick leave and holidays.

Military leave: You’ll get up to 15 days of military leave with full pay.

Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.

Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.

Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.

Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Click here to learn more.

Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!

Career progression, training opportunities and room for professional growth.

State employee discounts at various businesses across the state.