Crystal Mountain Resort ยท 11 hours ago
Host F&B - Winter 25/26
Enumclaw, WA
Full-time
Onsite
New Grad, Entry Level
$16.66/hr - $18.50/hrCrystal Mountain Resort is a premier ski destination in Washington, seeking a Host/Hostess to enhance the guest experience. The role involves greeting guests, managing seating, and ensuring smooth restaurant operations during busy shifts.
Recreational Facilities & Services
Responsibilities
Greet guests as they enter and put them on a waiting list if necessary
Provide guest with menus and answer initial questions with excellent customer service
Seat guests at tables or direct to waiting areas
Operation of our online reservation system
Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
Engaging with the guest to ensure they're happy with food and service
Respond to complaints and let manager on duty know
Knowledge of the menu: ingredients, allergens, preparation and presentation of the food
Assistance with other positions in the restaurant as needed and duties as assigned
Qualification
Required
High School diploma or equivalent preferred
Ability to provide top notch customer service in a fast-paced environment
A positive attitude and ability to work well under pressure with all restaurant staff
Does high quality work with minimal supervision
Greet guests as they enter and put them on a waiting list if necessary
Provide guest with menus and answer initial questions with excellent customer service
Seat guests at tables or direct to waiting areas
Operation of our online reservation system
Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
Engaging with the guest to ensure they're happy with food and service
Respond to complaints and let manager on duty know
Knowledge of the menu: ingredients, allergens, preparation and presentation of the food
Assistance with other positions in the restaurant as needed and duties as assigned
This position is required to work days, evenings, weekends and holidays while in operation
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis
Manual dexterity to operate a computer and other common office equipment on a constant basis
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
Ability to work for extended periods of time bending, reaching, and speaking on a constant basis
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees
Benefits
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Company
Crystal Mountain Resort
Crystal Mountain Resort
Founded in 1962
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Darbous
President/Chief Operating Officer
Christy Pelland
Director of Sales / Events / Partnerships
Company data provided by crunchbase