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Toll Brothers · 9 hours ago

Sales Consultant

St Augustine, FL

Full-time

Onsite

Mid Level

3+ years exp

Toll Brothers is a leading builder of luxury homes seeking a Sales Consultant to sell luxury homes at one of their communities. The Sales Consultant will be responsible for achieving community sales goals, generating traffic, and providing exceptional customer service throughout the sales process.

ArchitectureConstructionConsultingReal Estate

Responsibilities

Generate Traffic

Maintain online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc

Partner with the Online Sales team to help drive internet lead conversion

Build and leverage relationships with Real Estate Agents

Conduct regular prospecting and appointment setting activities

Coordinate with the marketing team to plan traffic generating activities

Drives Results

Proactively manage the supply of quick delivery home in the community

Complete competitive analysis on products, features, neighborhoods, and amenities

Monitor community and model home appearance to achieve White Glove Checklist standards

Demonstrate model home, community/floorplan features and homesites to customers

Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information

Prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home

Attend and participate in all sales meetings

Customer Service

Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story

Partner with the design studio team to meet business objectives and enhance the customer experience

Assist in facilitating mortgage process with TBI Mortgage, which can include:

On the front end, ensuring buyer makes application with TBIM and receives commitment letter

On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser

Manage and facilitate the weekly communication processes with post-sale customers

Deliver Tiffany closing gift to homeowner’s new home