Western Digital · 14 hours ago
IT Hardware Support Specialist, Equipment Maintenance
San Jose, CA
Full-time
Onsite
New Grad, Entry LevelWestern Digital is a leader in data storage solutions, committed to powering global innovation. The IT Hardware Support Specialist will perform routine backups, manage hardware inventory, and troubleshoot computer systems to ensure data integrity and availability.
Big DataComputerHardwareManufacturingSoftware
Responsibilities
Perform routine and scheduled hard drive backups to ensure data integrity and availability
Manage hard drive repository for all manufacturing tooling computers, ensuring backups are readily available
Install, configure, and maintain desktop computers, laptops, printers, and related hardware devices
Diagnose and troubleshoot computer hardware and software errors, including desktops, laptops, and peripheral devices
Create scripts for system backups, log collection, and troubleshooting common IT issues
Develop and execute SQL queries to extract, analyze, and validate data for reporting
Manage hardware inventory and maintain accurate documentation of repairs, replacements, and maintenance activities
Collaborate with cross-functional teams to identify and implement process improvements
Ensure proper disposal of old or damaged hardware in compliance with company policies
Adhere to all safety policies and procedures and support manufacturing needs, including occasional overtime as required
Qualification
Required
AA degree in Computer Engineering or BS degree in Computer Science preferred. Certifications from vocational or trade schools in computer technology or hardware maintenance, or an equivalent combination of education and experience, are acceptable
Hands-on experience with hard drive imaging and backup tools
Strong troubleshooting skills for hardware and software issues
Familiarity with IT asset management and documentation best practices
Excellent communication and problem-solving skills
Preferred
Ability to write SQL queries for data extraction and reporting
Advanced skills in Microsoft Excel, including pivot tables and data analysis functions
Ability to design, build, and maintain interactive BI dashboards using Spotfire or similar tools for data visualization and reporting
Ability to work independently and manage multiple priorities in a fast-paced environment
Benefits
Paid vacation time
Paid sick leave
Medical/dental/vision insurance
Life, accident and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
Tuition reimbursement
Transit
The Applause Program
Employee stock purchase plan
Western Digital Savings 401(k) Plan
Company
Western Digital
Western Digital helps customers capture, preserve, access, and transform an ever-increasing diversity of data.
Founded in 1970
10001+ employees
H1B Sponsorship
Western Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (158)
2024 (537)
2023 (448)
2022 (580)
2021 (525)
2020 (332)
Funding
Current Stage
Public CompanyTotal Funding
$901.37M2023-10-31Post Ipo Debt· $1.37M
2023-01-31Post Ipo Equity· $900M
2015-09-30Post Ipo Equity
Leadership Team
Sesh Tirumala
SVP, CIO
A
Alvin B. Phillips
Founder
Recent News
The Motley Fool
2025-12-25
2025-12-24
2025-12-20
Company data provided by crunchbase