CHRISTUS Health · 13 hours ago
Collections Specialist - Alamogordo Admin Office 500 10th Street
Alamogordo, NM
Full-time
Onsite
Entry Level
2+ years expCHRISTUS Health is seeking a Collections Specialist to manage outstanding accounts receivable for patient accounts. The role involves reviewing and resolving issues related to billing and collections to ensure timely payments and effective communication with patients and insurance companies.
Hospital & Health Care
Responsibilities
Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
Maintains required core competencies
Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
Reviews payer EOB’s but not limited to payment accuracy, patient liability, and appeal grievances
Work 60 accounts daily
Files appeal on denied claims and/or forwards to the Nurse Auditor for review
Process incoming mail correspondence from payers within 5 business days
Follow up with the insurance companies by phone and or web for the status of outstanding claims
Follow up with all insurance companies within 30 days of billing if there is no payment on the account
Enter detailed notes explaining account activity in the Patient Accounts system
Respond to patient inquiries regarding the status of the patient’s insurance within 2 business days
Forward patient complaints regarding care to your supervisor for entry into the appropriate resolution pathway
Accept payments over the phone
Research late charges to determine the cause; inform your supervisor if they are a regular occurrence
Report payer trends to Supervisor and Director of Patient Financial Services· Maintain courtesy and respect at all times when working with internal and external customers
Performs other duties as assigned
Qualification
Required
High School diploma or equivalent
Current American Heart – Basic Life Support (BLS) card
Able to work with volume accounts for resolution
Working knowledge of computers and calculators desired
Possess the ability to work with internal and external customers
Preferred
Prefer two (2) years of hospital or physician practice billing and/or collections experience
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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