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Stress-Free · 11 hours ago

Automotive Assistant General Manager

Milpitas, California, United States

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. They are seeking an energetic Automotive Assistant General Manager to supervise a team of technicians, enhance customer satisfaction, and ensure efficient workflow within the shop.

AutomotiveFleet ManagementService Industry

Responsibilities

Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards

Performing advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians

Providing technical guidance and training to enhance the skills and capabilities of team members

Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns

Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations

Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment

Conducting performance evaluations and providing constructive feedback to team members

Resolving escalated customer issues and ensuring high levels of customer satisfaction

Keeping abreast of industry trends and advancements in automotive technology

Qualification

Automotive systems knowledgeLeadership skillsProblem solving skillsDiagnostic skillsAttention to detailTeam developmentCustomer satisfaction focusFast-paced work