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Carvana · 8 hours ago

Security Associate - Overnight

Chesterfield, VA

Full-time

Onsite

Entry Level

$17/hr - $18/hr

1+ years exp

Carvana is a company revolutionizing the car buying experience, and they are seeking a Security Associate to ensure the safety and security of their facility. The role involves managing vehicle movements, conducting patrols, and collaborating with the Safe and Secure Team to uphold safety protocols.

AutomotiveAutonomous VehiclesE-Commerce

No H1B

Responsibilities

Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates

You will be the face of Carvana to our associates, our vendors, and anyone visiting a site

Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue

Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns

Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you

Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components

Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed

De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, 'we are all in this together'

Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot

Utilize our Safe and Secure Application (SAS App) and RFID Technology

Deliver a service first approach in everything you do

Make a difference by exemplifying our Carvana values

Qualification

CCTVRFIDCard AccessFirst Aid CertificationCPR CertificationCustomer Service ExperienceDecision MakingConflict ResolutionCommunication SkillsOrganizational Skills

Required

1-2 years of experience within a customer service environment

Strong verbal and written communication skills

Proven track record of strong decision-making in a complex environment

Ability to relate well with others and establish strong working relationships

Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Ability to handle conflict situations in a positive way

Must be able to read, write, speak and understand English

Must be at least 18 years of age

This job position is designated as a safety-sensitive position

Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels

Must be able to carry and transport up to 60 pounds up to 20 feet

Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance

Requires excellent visual acuity and manual dexterity

Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment

Requires frequent driving and computer data entry

Must adhere to regular and predictable attendance

The facility is a 24/7 operation and gates must be manned at all times