Tennova Healthcare- North Knoxville Medical Center ยท 13 hours ago
Admitting Clerk - Day Shift
Powell, TN
Full-time
Onsite
New Grad, Entry Level
0+ years expTennova Healthcare - North Knoxville Medical Center is seeking an Admitting Clerk for their day shift. The role involves facilitating the efficient admission and registration of patients, ensuring accuracy in documentation, and providing exceptional customer service while maintaining compliance with facility policies.
Hospital & Health Care
Responsibilities
Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms
Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment
Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required
Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly
Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping
Places identification armbands on patients to support accurate identification and continuity of care throughout their stay
Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments
Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service
Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources
Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately
Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
0-2 years of admissions, customer service and/or public relations experience required
Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff
Proficiency in using electronic registration and order entry systems
Knowledge of insurance verification and billing processes
Ability to handle sensitive information with confidentiality and professionalism
Strong attention to detail and organizational skills to ensure accurate documentation
Excellent multitasking abilities to manage a fast-paced environment effectively
Preferred
1-2 years of experience in a healthcare setting preferred
Benefits
Medical, Dental, Vision, and Life Insurance
Generous Paid Time Off (PTO)
Extended Illness Bank (EIB)
Matching 401(k)
Opportunities for Career Advancement
Rewards & Recognition Programs
Company
Tennova Healthcare- North Knoxville Medical Center
North Knoxville Medical Center is an acute care hospital.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Rich
Chief Executive Officer
Company data provided by crunchbase