At Home Care Hospice · 10 hours ago
Residential Program Manager
US-IN-INDIANAPOLIS
Full-time
Onsite
Entry, Mid Level
$65K/yr - $65K/yr
2+ years expAt Home Care Hospice is a leading provider in the disability services field, and they are seeking a Residential Program Manager to oversee daily operations and service delivery of residential and community programs. The role involves ensuring regulatory compliance, promoting a positive culture, and coordinating individualized supports for individuals with developmental disabilities.
Health CareWellness
Responsibilities
Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care
Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development
Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance
Ensure adherence to safety, health, licensing, and regulatory standards in all program environments
Act as a liaison among individuals served, families, guardians, community partners, and internal departments to coordinate care and service delivery
Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements
Collaborate with leadership to develop and implement budgets, monitor census forecasts, meet financial targets, and manage claims authorization
Provide on-call support and respond to crises within the region to ensure continuity and quality of services
Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes
Represent the agency in professional meetings and community forums, promoting growth, public relations, and new business development
Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment, staff retention, census, and service expansion
Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines
Assist in developing and maintaining timely, transparent communication across program and leadership teams
Collaborate with the Executive Director and leadership team to support strategic goals, mitigate operational risks, and enhance service delivery
Other duties as assigned
Qualification
Required
Bachelor's degree in human services, social work, psychology, or a related field required
A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD), or in a related human services discipline
Valid driver's license
Ability to communicate verbally and in writing
Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours
Must be able to travel between service sites, staying overnight as necessary
Preferred
Experience in a supervisory, leadership, or program management role within the human services or disability services field
Company
At Home Care Hospice
AT Home Care is owned and operated by caring individuals with over 40 years of Health Care and Clinical expertise, and is the largest independent home health care agency in Virginia.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase