Circle K · 9 hours ago
Manager, Retail Systems Engineering
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
7+ years expCircle K is a company focused on delivering solutions and tools to the complex Retail Store environment. The Manager of Retail Systems Engineering oversees a team responsible for software and hardware upgrades, integration services, and ensuring best practices in the Retail IT environment.
Food and BeverageRetailShopping
Responsibilities
Supervising IT Staff – managing, mentoring, and developing RSE personnel. Identifying and resolving conflicts within RSE environment
Project Health – Monitor tracking tools (JIRA) reinforcing compliancy, identifying timeline risks and critical defects
Project Leadership - Knowledge of project details, assess project size and complexity. Enforce Change Management processes and principles for scope change
Managing Retail Systems infrastructure – Overseeing maintenance and operations of hardware, software, and integration points
Budget Management – In collaboration with other RSLT members, develop and manage RSE budgets, allocating resources and tracking expenses
Security and compliance – Implementing and maintaining security protocols, policies, and procedures to protect Retail IT systems and data
Strategic Planning – In collaboration with other RSLT members, developing and implementing IT strategies aligned with business goals
RSE Asset Management – Ensure proper usage and maintenance of RS assets including but not limited to Dev labs, card decks, and software repositories
Solution forecasting – Staying current with industry trends and vendor roadmaps proactively plan for required updates
Capacity Management – work with RSELT to track workload, identify capacity challenges, and propose resource plans to address as necessary
Continuous Improvement – Assess, challenge, and improve RSE structure, processes and policies
Knowledge Redundancy – Foster an environment without single points of failure regarding knowledge of solutions within RSE environment
Troubleshooting and Support: Providing technical support to internal teams and troubleshooting IT issues
Cross-Functional Team Support: Provide leadership during engagements with other Global Tech teams, Shared Services departments, and vendors to define necessary resources and roles for initiatives involving Retail Systems Engineering
Qualification
Required
Strong leadership and management capabilities
Proven technical resource management skills
Deep technical knowledge of Retail store systems (POS, payments, etc..) systems is preferred
Knowledge of applicable data privacy practices and laws
Financial management experience
Excellent listening and interpersonal skills
Strong customer-service orientation
Keen attention to detail with excellent multi-tasking skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment
Bachelor's Degree in the IT field (Computer Science, Business Systems, Computer Engineering for example) and/or 7-10 years equivalent work experience
Benefits
Group Insurance
Chance to enroll in retirement plan and/or share purchase plan
Employee Discount program and much more
Company
Circle K
Our mission at Circle K is to make our customers' lives a little easier every day.
10001+ employees
H1B Sponsorship
Circle K has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (18)
2023 (25)
2022 (10)
2021 (14)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Edward Dzadovsky
EVP, Chief Technology Officer
Brian Hannasch
Chief Operating Officer
Recent News
2025-01-11
2025-01-11
Company data provided by crunchbase