IT Operator jobs in United States
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Tempur Sealy International · 10 hours ago

IT Operator

Tempur Sealy International is a leading designer and manufacturer of bedding products committed to improving sleep quality globally. They are seeking an IT Operator responsible for running computer operations at the company Data Centre, ensuring systems and hardware are functioning properly, and maintaining uptime through various operational tasks.

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H1B Sponsor Likelynote

Responsibilities

Maintain Data Centre up-time by monitoring all systems and calling responsible groups for support in a timely manner when process or problem can not be handled by operator
Respond professionally and timely to customer problems, questions, and requirements. Ensure customer satisfaction by performing
Monitor all critical segments of DC environmentals and contact appropriate vendor in the case of issues
Monitor and perform production control activities in support of the Automated Job Scheduling environment
Update Operation manuals and documentation as needed
Escalate any operation’s issues through proper channels
Provides proper shift coverage for absent operator in coordination with Lead Computer Operator
Communicate with vendor and track DC environmentals maintenance (AC units, UPS and Generators)
Assist in the receipt of Help Desk calls and forward problem call to appropriate party
Properly log all events that fall outside normal operating procedures
Work with manager to establish personal training and career development plans
Perform other related duties as required

Qualification

Data Centre OperationsSystem MonitoringProduction ControlDocumentation ManagementCustomer Service

Required

Responsible for running computer operations at company Data Centre
Ensuring that computer systems and hardware are in good working order
Maintaining work order schedules
Performing routine maintenance by rebooting systems per schedule and on requests
Maintaining Data Centre up-time by monitoring all systems
Calling responsible groups for support in a timely manner when process or problem cannot be handled by operator
Responding professionally and timely to customer problems, questions, and requirements
Ensuring customer satisfaction by performing
Monitoring all critical segments of DC environmentals and contacting appropriate vendor in the case of issues
Monitoring and performing production control activities in support of the Automated Job Scheduling environment
Updating Operation manuals and documentation as needed
Escalating any operation's issues through proper channels
Providing proper shift coverage for absent operator in coordination with Lead Computer Operator
Communicating with vendor and tracking DC environmentals maintenance (AC units, UPS and Generators)
Assisting in the receipt of Help Desk calls and forwarding problem call to appropriate party
Properly logging all events that fall outside normal operating procedures
Working with manager to establish personal training and career development plans
Performing other related duties as required

Benefits

Generous Paid Time Off
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
Retirement Plan Options
Generous Employee Purchase Discounts

Company

Tempur Sealy International

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Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy International, Inc. is the world's largest bedding provider.

H1B Sponsorship

Tempur Sealy International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$4.25B
2025-05-12Post Ipo Secondary· $0.15M
2024-10-04Post Ipo Debt· $1.6B
2023-10-11Post Ipo Debt· $1.65B

Leadership Team

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Bhaskar Rao
EVP & CFO
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B. Micki Thomas, PHR
HR Business Partner
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Company data provided by crunchbase