Lifepoint Health® · 12 hours ago
Receptionist
Lifepoint Health is a leader in community-based care, and they are seeking a Receptionist to provide front-line support in managing guest interactions and administrative tasks at Copper Springs. The role involves greeting patients, managing calls, and ensuring compliance with HIPAA guidelines while delivering excellent customer service.
Health CareHospitalMedicalRehabilitation
Responsibilities
Provides front-line support by greeting guests and managing incoming calls, ensuring individuals are directed to the appropriate staff or department. Performs a variety of clerical and administrative tasks while supporting hospital operations and maintaining compliance with HIPAA guidelines
Delivers excellent customer service in all guest and caller interactions
Performs clerical duties such as typing, filing, copying, and message taking
Facilitates the flow of information throughout the hospital in accordance with HIPAA regulations
Collaborates with the Business Development and Assessment departments during the patient assessment and admission process
Assists with obtaining patient vital signs upon request from the Assessment Department
Greet patients and guests upon arrival and ensure their comfort
Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers, and visitors in a prompt and courteous manner
Records and routes telephone and in-person messages accurately, completely, and promptly
Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc
Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a correct and audible manner
Routes incoming mail promptly and to the correct departments or individuals; maintains awareness of highly confidential and/or important documents received at the hospital (as assigned)
Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors
Assists Assessment and other departments as required
Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement
Able to maintain professionalism in a variety of stressful situations
Qualification
Required
High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted
CPR and CPI certified within 30 days of employment
Able to maintain professionalism in a variety of stressful situations
Preferred
Valid driver's license preferred
Previous clerical and customer service experience preferred
Benefits
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short-and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Company
Lifepoint Health®
Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum.
H1B Sponsorship
Lifepoint Health® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.9B2024-05-09Debt Financing· $800M
2023-09-29Debt Financing· $1.1B
2018-07-23Acquired
Leadership Team
Recent News
2025-10-17
Company data provided by crunchbase