Children's Hospital of Philadelphia · 2 weeks ago
Emergency Communication Specialist
Philadelphia, PA
Full-time
Onsite
New Grad, Entry Level
$27.35/hr - $34.19/hrChildren’s Hospital of Philadelphia (CHOP) is seeking an Emergency Communication Specialist to join their Transport team. This role involves managing patient transfers, operating communication equipment, and coordinating emergency responses to ensure efficient patient care.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Follows Nursing Process to deliver safe care; assessment, planning, implementation and evaluation:
Participates in the efficient management of patient transfers
Triages incoming/outgoing request and arranges for immediate transfers in/out of the hospital
Demonstrates proper completion of patient triaging templates based off chief complaint for transports, consults, referrals and emergent notification requests
Transfer/assists calls to the designated Emergency Transport Communication Coordinator/ Facilitator and Medical Command Physician
Works with bed management to assist with the coordination of bed assignments/admissions to the hospital
Partners with Emergency Transport Communication Coordinator/Facilitator regarding appropriate triage, accepting service, team composition and mode of transport
Liaison between referring hospital, transport team and accepting CHOP service
Enters/obtains patient demographics into computer based systems during initial call for transport process
Updates all departmental logs, Trauma Activations, ED Resuscitation, Code Blue and Rapid Response
Updates departmental database for each transport and referral request
Utilizes departmental notification templates
Responsible for activation and initiation of campus wide Emergency response plan
Responsible for activation and initiation of numerous hospital downtime streams
Operates a variety of communication equipment
Acts as a central communication source for all components of the transport process
Coordination and efficient management of campus wide emergency response notifications
Monitor the haste system; Philadelphia fire board for trauma activations
Triages and acts decisively for Emergent Situations described in the hospital “Campus Wide Emergency Response Plan”; CODE Line, patient and non-patient medical emergencies
Demonstrates effective teamwork as a member of the interdisciplinary care team, fostering and exemplifying a culture of respect
Develops and implements effective partnerships with members of the Communication Center staff; delegates tasks effectively to assure comprehensive nursing care is provided
Develops and sustains professional therapeutic relationships with referring and CHOP clinical staff
Coordinates information among, ambulance, aircraft, referring hospitals and CHOP personnel for quick and efficient patient transport according to departmental procedures
Qualification
Required
High School Diploma / GED
Ability to remain calm in stressful situations
Possess a clear, strong speaking voice
Strong medical terminology understanding
Flexible, cooperative, outstanding interpersonal and customer service skills
Computer entry experience
Good typing skills
Ability to multi-task
Strong prioritization skills
Ability to efficiently collect key data points from a variety of information sources to ensure accuracy
Preferred
Knowledge of communication platforms and various technology including Radio Consoles
Hospital/healthcare Experience
Previous experience in a health related field
Related transport communication experience
Emergency Medical Technician (EMT) (Pennsylvania) - Pennsylvania Department of Health - upon hire
Benefits
Paid time off
Flexibility
Financial security
And much more
Company
Children's Hospital of Philadelphia
Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children, The Children's Hospital of Philadelphia has been the birthplace for many dramatic firsts in pediatric medicine.
Founded in 1855
10001+ employees
H1B Sponsorship
Children's Hospital of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (175)
2024 (170)
2023 (140)
2022 (115)
2021 (70)
2020 (53)
Funding
Current Stage
Late StageTotal Funding
$33.35MKey Investors
UnitedHealthcare Community PlanNational Cancer InstituteBill & Melinda Gates Foundation
2025-12-10Grant· $1.7M
2025-09-29Grant· $1M
2025-06-18Grant· $1M
Leadership Team
Ron Keren
Senior Vice President and Chief Medical Officer
Adam Resnick
Director of the Center for Data Driven Discovery in Biomedicine (D3b)
Recent News
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