McMillan James Equipment Company · 10 hours ago
Inside Sales Manager
McMillan James Equipment Company is seeking an Inside Sales Manager to lead the inside sales team. The role involves coordinating sales workflow, managing project assignments, and ensuring effective communication between operations, sales, and customers while driving efficiency and team development.
Heating Ventilation and Air Conditioning (HVAC)IndustrialMachinery ManufacturingManufacturing
Responsibilities
Provide leadership, guidance, and support for the inside operations sales team
Monitor daily employee activities, workloads, and performance; assign new projects as received
Train new sales staff on procedures and ERP system
Manage staff schedules, onboarding, and ongoing training to support skill development
Conduct weekly Inside Operations sales meetings and participate in weekly sales meetings prepared to discuss bid list activity
Work with VP of Operations/Sales to develop, review, and refine operational processes and policies
Continue performing inside operations responsibilities on larger or more complex projects
Create and distribute reports to the Operations Manager and leadership team
Conduct annual employee performance reviews and support a positive team culture
Identify operational challenges, recommend improvements, and contribute to continuous growth initiatives
Support communication flow between team members, leadership, customers, and cross-functional departments
Qualification
Required
Bachelor's degree in engineering or related field preferred; 3–5 years' experience in HVAC, estimating, engineering, construction management, contracting, or similar environment — or equivalent combination of experience and education
Working knowledge of MEP consulting, architecture, design, CAD, or mechanical/general contracting is helpful
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Excellent communication, organization, and problem-solving skills
Preferred
Previous experience leading, mentoring, or supervising a team preferred
Positive leadership style with the ability to motivate and guide a team
Strong attention to detail, time management, and ability to manage multiple priorities
Comfortable participating in sales discussions, reviewing project details, and supporting technical conversations
Process-minded with interest in operational improvement and efficiency
Collaborative approach, with willingness to work closely across sales, operations, and management