Lead Teller jobs in United States
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Frost ยท 9 hours ago

Lead Teller

Frost is a leading financial services company with over 150 years of legacy. The Lead Teller role focuses on providing exceptional customer service, guiding tellers, and ensuring operational excellence in banking transactions.

Banking
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Comp. & Benefits

Responsibilities

Perform the duties of a teller in accepting and recording payments, deposits, and other transactions
Provide guidance to tellers in complex customer transactions, and training for new tellers
Ensure adequacy of currency and coin supply
Balance daily settlements, such as ATM or vault
Keep informed of changes in services or procedures to educate, inform and earn new relationships through referrals as appropriate
Handle collections, notes and exchanges
Responsible to perform cash audits as necessary
Manage risk and actively practice loss prevention under principal accountabilities
Remain familiar with applicable policies, laws and regulations, and Bank Secrecy Act policies
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

Customer serviceCash handlingLeadershipMicrosoft applicationsCoaching abilityCommunication skillsTeamwork

Required

Minimum 6 months teller experience
Excellent written and verbal communication skills
Excellent customer service skills
Ability to work in a team environment
Leadership and coaching ability
Proficient in Microsoft computer applications

Preferred

Cash handling experience

Benefits

Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Training classes and leadership development
Referral bonus program + more!

Company

Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Phillip Green
Chairman and Chief Executive Officer
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Patrick Frost
President
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Company data provided by crunchbase