Humana · 9 hours ago
Manager, Learning (Clinical Operations)
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $130K/yr
4+ years expHumana is dedicated to putting health first and is seeking a Manager of Learning within Clinical Operations to lead a high-performing team in crafting innovative learning solutions for clinical associates. The role involves designing standardized processes, measuring program effectiveness, and fostering a collaborative culture to enhance associate experiences and support member care.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Design and implement standardized processes, templates, and learning materials to support clinical enablement across Medicaid markets
Measure and track the effectiveness of learning programs, analyzing engagement, knowledge retention, and behavioral change to ensure meaningful impact
Lead change and innovation initiatives by effectively communicating the case for change and fostering a culture that thrives on adaptability
Demonstrate strong leadership and emotional intelligence, promoting personal accountability and a commitment to improving the associate experience
Collect and analyze feedback from surveys, focus groups, and business data to inform recommendations for continuous improvement of program content and delivery
Apply instructional design, cognitive psychology, and adult learning theory to address knowledge and performance gaps
Remain informed of industry trends, best practices, and emerging technologies to continuously enhance learning and development offerings
Identify and execute opportunities to automate and optimize learning processes, including program marketing, registration, resource management, and follow-up communications
Plan for departmental growth and staff succession, investing in team culture and ongoing learning and development
Qualification
Required
Bachelor's degree
Four (4) or more years of learning design, program design and/or clinical operations experience
Two (2) or more years of formal or informal leadership experience
Proficiency in Articulate 360 Suite
Preferred
Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or a related field
Work experience in a health care and /or Insurance setting
Experience working with Dual-Eligible Special Needs Plans (DSNP) and/or Medicaid health plans
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (202)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
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