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Rural King · 9 hours ago

Region Director

US-IL-Mattoon

Full-time

Onsite

Director/Executive

$165K/yr - $190K/yr

10+ years exp

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. The Region Director oversees and leads a team of District Managers, focusing on operational excellence, financial performance, and exceptional customer service.

AgricultureE-CommerceFarmingRetail

Responsibilities

Deliver effective and consistent leadership across a region by driving operational excellence, initiating company change efforts, and providing information and recommendations for process improvements

Develop and lead a District Management team to effectively execute store operations expectations for customer service, store standards, sales, labor, merchandising, marketing initiatives, financials, new store openings, and all other operational areas

Lead a results-driven culture based on setting clear expectations, supporting efficiencies, and setting goals that focus on key drivers for success

Drive the overall financial performance of the region by analyzing financial reports and effectively communicating budget goals such as: sales, labor, shrink, and operating expense

Implement and model exceptional customer service, understand the unique needs of customers, and empower associates to act in the best interest of the customer and company

Build strong and trusting relationships with others throughout the company, work collaboratively and cross-functionally to achieve objectives, and communicate with energy and positivity to motivate, influence, and inspire commitment and action

Champion strategies to attract and maintain a highly skilled and engaged workforce, support company human resources initiatives, develop internal talent, identify competency gaps, anticipate turnover, build a talent pipeline, and regularly recognize others’ contributions and accomplishments

Emphasize the importance of learning and development, create an environment of teaching and training to increase associate knowledge and skills, and support the high-potential talent program, mentorships, and succession planning

Ensure compliance and provide direction and guidance with company policies, procedures, programs, and initiatives

Cultivate an environment where associates embrace Rural King’s Mission, Vision, and Values

Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement

Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program

Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism

Perform other duties as assigned

Qualification

Retail management experienceFinancial acumenLeadership skillsMicrosoft ExcelAnalytical skillsCustomer service skillsCoachingCommunication skillsMentoring