LAZ Parking · 3 months ago
Garage Attendant - Lawrence, MA
Lawrence, MA 01840, USA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrLAZ Parking is a company that prioritizes its employees and aims to create opportunities while delivering value to clients. The Garage Attendant will create a welcoming atmosphere for customers, greet the public, assist with parking services, and maintain cleanliness and safety at the parking location.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues
Assist customers in lobbies, lanes, and in the parking office; help direct traffic
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times
Keep parking location clean – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers
Be in correct LAZ Parking uniform, on time, and ready to work when scheduled
Work with and without supervision and follow directions of supervisors when requests are made
Inform all people loitering to move off property or call non-emergency number for police support
Make sure the location is safe and take care of any potential hazardous conditions
Other related duties as assigned
Qualification
Required
Strong customer service skills and abilities
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to work independently and multi-task
Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele
Ability to interpret policies, procedures, and standard business practices
Demonstrate a sense of urgency and timeliness
Willingness to be flexible, work multiple facility locations
Ability to handle challenging and at times, emotionally charged situations
Ability to speak, read, and comprehend the English language
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded)
Standing and walking for long periods of time (95 to 100% of the time)
Lifting and moving parking equipment
Sweeping and changing signage when needed
No sitting is allowed unless on break and off property
Benefits
401(k) with Employer Match
Medical, dental, vision – 3 plan options!
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
Founded in 1981
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
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