Prospect Promotions ยท 13 hours ago
Sales Service Agent
Glendale, AZ
Full-time
Onsite
New Grad, Entry LevelProspect Promotions is seeking a Sales Service Agent who will be the first point of contact for customers, providing expert advice and ensuring positive interactions. The role involves closing sales, educating customers on pest control options, and cultivating long-term relationships to enhance customer loyalty.
Marketing & Advertising
Responsibilities
Serve as the primary point of contact for all residential customer inquiries, providing expert advice, solutions, and sales proposals regarding pest control services
Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience
Educate customers on pest control options, preventive measures, and long-term solutions
Successfully close sales by clearly communicating the value of our services and addressing customer concerns
Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
Maintain a high level of customer satisfaction through professional, courteous, and effective communication
Collaborate with the Sales Service Agent team to ensure seamless service delivery and an exceptional customer experience
Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge
Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes
Qualification
Required
Proven experience in a sales or customer service role, preferably in a fast-paced environment
Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers
Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control
A genuine passion for helping people and ensuring their peace of mind
Ability to work independently and as part of a collaborative team
Results-oriented with a track record of achieving sales targets
Proficiency in using CRM software and other relevant sales tools
High school diploma or equivalent
Preferred
Prior experience in the pest control industry - particularly as a Sales Service Agent - is advantageous but not required
Some college education is a plus
Benefits
Full training is provided in order to launch your career with us.
Commission-based structure with no limits on how much you can earn.
Company
Prospect Promotions
Prospect Promotions specializes in expanding your client base in the regions around our offices.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase