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Community Blood Center of Greater Kansas City · 9 hours ago

SITE MANAGER

Blue Springs, MO

Full-time

Onsite

Mid, Senior Level

2+ years exp

Community Blood Center of Greater Kansas City is seeking a Site Manager to oversee blood collection operations at fixed neighborhood sites. The role involves ensuring compliance with SOPs, financial oversight, staffing, and promoting a positive image of the organization within the community.

Health CareHospitalMedical

Responsibilities

Responsible for ensuring compliance with SOPs and regulatory agencies to ensure purity of products and safety of donors

Responsible for financial oversight. This includes setting annual budget (with Assistant Director of Donor Services) and ensuring monthly goals are met

Responsible for staffing and schedules to meet the needs of the business and customer services

Responsible for site meeting all internal and external audits and ensuring corrective action to findings as applicable

Maintains confidentiality of personal information regarding donors and staff

Oversees documentation of CLIA required forms

Actively works with marketing and recruitment to grow business

Knowledge of tracking of platelet and FTD donors

Responsible for supply ordering, adhering to FIFO method, ordering based on production

Ensures compliance with CBC safety procedures and policies

Performs and/or reviews all quality control procedures as scheduled on a daily, weekly, monthly or quarterly time frame and returns such record to Kansas City

Functions as a resource for donor questions and concerns

Functions as a resource for staff in regard to donor criteria and vein suitability

Assists with recruitment, retention and selection of staff

Provides written evaluation of regular staff in regard to performance and compliance with SOPs for annual review

Responsible for staff meeting CBC attendance and performance guidelines

Promotes customer service and a positive image of CBC to the community and ensures excellent customer service by all staff

Ensures efficient donor flow throughout site

Identify problem areas and implement corrective action as needed

May frequently have to work before and after normal work hours. May frequently work more than 40 hours per week

Responsible for responding to temperature / humidity alarms

Responsible for maintaining and reconciling monthly equipment inventory

Qualification

Phlebotomy skillsFinancial managementDonor criteriaManagement experienceCommunication skillsOrganizational skillsCustomer service skillsComputer skillsProblem-solving abilityInterpersonal skills

Required

High school diploma or equivalent - Must provide a copy of the transcript

Current CPR certification

WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE

Must be able to manage changing priorities

Excellent written and verbal communications skills to successfully communicate with staff and donors

Excellent customer service skills

Strong interpersonal skills to interact positively with a variety of individuals

Ability to solve problems and work both independently and as part of a team

Must be able to manage remote location with little direction

Excellent organizational skills and ability to multi-task

Ability to manage a diversified staff

Computer skills

Able to develop, monitor and manage the entire financial responsibility of the site

Superior overall knowledge of donor criteria

Superior knowledge of donor interview and blood collections process

Superior knowledge of vein suitability

Superior knowledge of procedures

Knowledge of procedures in completing required forms for daily operations and special needs such as special blood testing, biohazard incidents and employee injuries

Knowledge of budgeting procedures

Strong knowledge of federal and state employment laws