Order Entry Specialist jobs in United States
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Meritech ยท 1 month ago

Order Entry Specialist

Meritech is revolutionizing hygiene with their CleanTech Automated Handwashing technologies. They are seeking an Order Entry Specialist to support the sales team and manage the order entry process while ensuring an exceptional customer experience.

Health CarePersonal HealthPublic Safety

Responsibilities

Conducting customer outreach calls
Managing a high-volume of inbound customer calls
Assisting with data entry, order placement, and order management
Being flexible and adaptable to accommodate customer needs
Maintaining and managing customer relationships
Managing a diverse portfolio of customer accounts
Analyzing data to inform your future decisions
Providing excellent customer service

Qualification

Order entry experienceCustomer service skillsMicrosoft Office SuiteSalesforce experienceData analysisProblem-solvingVerbal communicationWritten communicationAttention to detailOrganizational skillsTime managementFlexibility

Required

Proficient in Microsoft Office Suite
Skilled multi-tasker and time manager
Strong attention to detail
Committed to delivering high-quality and accurate work
Flexible and adaptable in interpersonal skills
Strong organizational skills & work ethic
Willing & able to commute daily to our office in Golden, CO
Experienced at analyzing data to find helpful & relevant information
Great at problem-solving to help resolve customer complaints or needs
Excellent verbal and written communication skills
Proficient in English reading, writing, and basic mathematics
High school diploma or GED equivalent level
Ability to utilize basic office equipment such as computer, keyboard, printer, phones
Ability to communicate via phone call, email, chat, and other methods
Prolonged periods working at a desk and/or computer
Must be able to lift up to 15 pounds at a time

Preferred

2+ years of experience in order entry/customer service preferred
Experience in Salesforce or similar

Benefits

A comprehensive benefits package including Medical, Dental, Vision, Life, Disability, and 401(k) with company contributions.
3 weeks annually of paid-time-off and sick leave accrual, with increases based on tenure.
Paid company holidays.

Company

Meritech

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Meritech is a health care personal health company located in Golden.

Funding

Current Stage
Growth Stage

Leadership Team

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David Duran
Chief Executive Officer
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Company data provided by crunchbase