Charter Operations Representative jobs in United States
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Jet Aviation · 8 hours ago

Charter Operations Representative

Jet Aviation has been crafting flight in its smoothest form since 1967, and they are seeking a Charter Operations Representative to develop and maintain a client base for expanding charter sales activities. This role involves providing clients with accurate information while multitasking in a team environment with minimal supervision.

AerospacePublic SafetyService Industry

Responsibilities

Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training, and financing
Responsibilities are within the Sales Support and Administration function as a generalist or in a combination of disciplines
Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls
Accepts orders, closes sales, maintains customer records, and completes required documentation
Identifies and qualifies prospective customers, and records sales prospecting activity in computer-based tracking systems
May have an assigned product line that may overlap other sales teams' territories
May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Qualification

MS OfficeAviation experienceCharter schedulingFBO schedulingMultitaskingCustomer serviceResults drivenCommunication skillsPersuasion skillsNegotiation skillsInitiative

Required

At least 2 years of experience using MS Office, including but not limited to WORD, EXCEL, POWERPOINT, and OUTLOOK
A minimum of 2 years of hands on experience in the aviation industry, preferably in a scheduling or operations role
Proficiency in either charter scheduling or FBO (Fixed Base Operation) scheduling, depending on previous role within organization
Must demonstrate determination and resilience in handling challenging situations and unexpected changes that can occur in the fast-paced aviation industry
The ability to persevere and find solution under pressure is a crucial attribute for success in this role
Must possess strong multitasking skills to handle various tasks simultaneously
May be required to be over age 18 and a valid driver's license with a clean driving record
Minimum of high school or trade school diploma

Preferred

Avianis and/or SAP knowledge preferred
Customer focused; externally focused with a strong market perspective
Excellent communications, customer service and people skills
Possess an empathetic, collaborative, and stimulating communication approach
Results driven; able to execute with high personal accountability
Strong initiative and self-direction
Ability to lead and work with others to achieve desired results
Ability to manage multiple projects and departments simultaneously
Excellent persuasion and negotiation skills
Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment & Transparency)

Benefits

Health, dental & vision insurance
Matching 401(k)
Health savings and flexible spending accounts
Short-term and long-term disability
Life insurance
Employee assistance programs
Health and wellness awards
Generous paid time off
Tuition reimbursement
Employee discounts

Company

Jet Aviation

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Jet Aviation as a maintenance organization when he bought the former Globe Air hangars in Basel. It is a sub-organization of General Dynamics.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-11-05Acquired

Leadership Team

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Wim Buesink
Chief Financial Officer
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David Best
Senior Vice President and General Manager
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Company data provided by crunchbase