Starship Technologies · 9 hours ago
Robot Technician
Bridgewater, MA
Part-time
Onsite
New Grad, Entry LevelStarship Technologies is revolutionizing deliveries with autonomous robots. The Robot Technician will maintain and repair the robot fleet, troubleshoot issues, and work closely with engineering and operational teams to ensure smooth operations.
Artificial Intelligence (AI)DeliveryDelivery ServiceRobotics
Responsibilities
Maintaining the health of our global fleet of robots through daily maintenance and repair tasks. Which can include but is not limited to - diagnosing unforeseen problems, troubleshooting equipment malfunctions, and repairing or replacing faulty equipment (tires, electronics, motors)
Carrying out preventive maintenance activities and upgrades on robots and infrastructure. Monitoring and servicing our internal systems, running tests and completing reports, and completing updates or improvements to existing systems as appropriate
Perform root cause analysis to identify the causes of faults or problems and systematically develop a solution to prevent/solve underlying issues
Accurately document all tasks/partner or internal messaging related to service concerns or robot-related issues using appropriate applications/tools
Maintain a clean and organized hub by performing accurate spare parts inventory audits twice a week and ensuring all tools are accounted for and returned to their proper location after use
Work with our engineering team to identify any potential improvements regarding robot health and design
Assist our Operational Team and vendors/merchants by providing in-person assistance through performing weekly Merchant Preflights to understand any service-related issues, provide operational and troubleshooting assistance related to Starship-provided devices, and act as a Starship brand representative while interacting with clients
Occasionally support our Operational Service team by assisting with Robot field rescues or operational services tasks when needed
Other duties as assigned
Qualification
Required
A passion for robots and innovative technologies
Currently pursuing a degree in Engineering or another related STEM field
Previous experience in Technical Support and with any service desk application is beneficial, but not required
Good knowledge regarding mechanics, electronics, and IT
Excellent client-facing skills
Self-starter; takes initiative, can work without supervision and begin projects independently
Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet
Occasional lifting of items with weight up to 70 lbs
Comfortable riding an ebike on various terrain
Preferred
Knowledge of Unix/Linux systems, CLI tools, and scripting preferred, but not required
Hobby projects in electronics or mechanics
Previous experience in managing a large fleet of devices
Benefits
Opportunity to work on industry-leading self-driving delivery robot technology on a uniquely large scale, creating history and making things happen
You can immerse yourself in the world of technology and innovation
You will have a chance to work with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We don’t want to wait until we are told what needs to be done but take it as a matter of pride to figure out solutions for topics in various teams and areas
You’ll have endless opportunities to learn from our inspirational, talented team members across the globe
Company
Starship Technologies
Starship Technologies is a robotics company building fleets of self-driving delivery robots designed to deliver goods.
Founded in 2014
201-500 employees
H1B Sponsorship
Starship Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$337.72MKey Investors
PluralEuropean Investment BankMorpheus Ventures
2025-10-15Series C· $50M
2024-02-05Series C· $90M
2022-03-01Series B· $42M
Leadership Team
Ahti Heinla
Co-founder, CEO, CTO
Recent News
2025-12-03
Company data provided by crunchbase