Project Specialist jobs in United States
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Epiq ยท 9 hours ago

Project Specialist

positionBaltimore, MD
timeFull-time
remoteOnsite
seniorityMid Level

Epiq is a company where employees are passionate about their work. The Project Specialist role involves responding to complex inquiries from customers and clients, acting as an escalation point for unresolved issues, and collaborating effectively with various business partners.

Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech
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H1B Sponsor Likelynote

Responsibilities

Respond to complex inquiries from customers and clients across a variety of communication methods: phone, email, written correspondence
Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required
Work effectively in a highly collaborative environment with a variety of business partners
Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project
Assist the Supervisor or Project Manager in resolving any issues that might arise
Monitor the overall health of the case by identifying any errors and creating solutions for resolution

Qualification

JDLLM degreeCustomer service focusMS Office SuiteWritten communication skillsVerbal communication skillsTechnical orientationPlanningOrganizational skillsCritical thinkingAttention to detail

Required

JD from an accredited US law school or foreign law degree and LLM
Flexible and customer service focused
Outstanding written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences
Ability to handle changing or competing priorities to support business needs
Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required
Experience with MS Office Suite, specifically Word, Excel, Access and Outlook

Company

Epiq

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Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.
dateFounded in 1988
location
Chicago, Illinois, USA
people-size5001-10000 employees
web-link
https://www.epiqglobal.com/

H1B Sponsorship

Epiq has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2016-07-27Post Ipo Equity
2016-07-27Acquired
1997-02-04IPO

Leadership Team

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David Dobson
Chief Executive Officer
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Brad Scott
President and Chief Operating Officer
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Recent News

globallegalchronicle.com
K2 Services Acquires Epiq GBTS Division and Forrest Solutions
2025-11-15
Epiq Systems Inc
Epiq Announces Strategic Realignment With Sale of Business Process Outsourcing Business
2025-11-10
Morningstar.com
LifeScan Receives Court Approval of Plan of Reorganization, Positioned to Emerge as Leader in Glucose Management with Strengthened Financial Foundation
2025-10-28
Company data provided by crunchbase