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Child Welfare Trainer/Content Dev
Durham, NC
Full-time
Onsite
Mid Level
3+ years expSage Group is looking for a Child Welfare Trainer/Content Developer to support the implementation of Child Welfare training modules. The role involves analyzing CWIS functionality, designing training materials, and facilitating training sessions for employees overseeing Child Welfare programs.
Computer Software
Responsibilities
Analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation
Work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements
Design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners
Provide effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS
Assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed
Work with training developers, program subject matter experts, technical support and others to assure training materials are effective
Evaluate student progress and make recommendations for continued training participation curriculum and methodology
Qualification
Required
Experience in curriculum design and developing training materials for adult learners
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
Experience in designing and delivering computer-based training instructional design, with learning program design systems
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe, Visio or other training applications
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content
Experience developing interactive media presentations that enhance the online educational experience
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar
Experience evaluating student progress and making recommendations for continued training participation curriculum and
Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration
Preferred
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials
Ability to assist with basic application software and hardware support
Must have strong understanding of internet concepts and web technology
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives
Knowledge of and experience with NC FAST and the Medicaid Program in NC
Benefits
Travel expenses are reimbursed using the state s protocol for submitting expenses after travel.
Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.
Company
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Funding
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