Pace® Labs · 11 hours ago
Field Service Engineer HPLC and GC
Milwaukee, WI
Full-time
Onsite
Senior Level
5+ years expPace® Labs is dedicated to advancing science and improving health and safety in communities. The Field Service Engineer will be responsible for the maintenance, repair, and qualification of instrumentation and equipment, providing specialized support and solutions to customers while ensuring compliance with operational standards.
Executive Office
Responsibilities
Provides complex to specialized diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation/equipment
Provides calibration and qualification of instruments and equipment
Recommends and implements improvements to instrument/equipment/system
Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed
Interacts with customers/staff to provide complex to specialized analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting
Drafts and/or revises technical documentation and documents such as standard operation procedures, calibration procedures, qualification protocols, and any other documents as needed
Participates in cross-functional project or program objective and other project requirements, receives direction and presents information to management
Provides complex to specialized analysis and interpretation and counsel to staff, management, and functional leaders regarding equipment policies, programs and practices involving standard operations
Provides standard research, feedback and decisions to resolve customer/management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required
Follows Standard Operating Procedures and methods to perform work
Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies; resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment
Qualification
Required
Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and five (5) years instrument/equipment troubleshooting and repair work; OR an equivalent combination of education, training, and experience
Complex to specialized knowledge of laboratory and analytical instrumentation
Complex to specialized knowledge of metrology standards
Principles, practices, and techniques to diagnose, troubleshoot, and solve problems
Complex to specialized knowledge in testing tools, instruments and calibration
Comprehensive understanding of the administration and oversight of area programs, policies, and procedures
Methods to resolve area problems, questions, and concerns
Comprehensive understanding of applicable area laws, codes, and regulations
Complex to specialized understanding of comprehensive testing tools, equipment, and calibration
Computer applications and systems related to the work
Principles and practices to serving as an effective project team member
Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations
Correct business English, including spelling, grammar, and punctuation
Performing complex to specialized instrumentation troubleshooting
Administering instrument, mechanical, electrical, and software-based functions
Serving as a leader in the design, development, and management of projects
Operating in both a team and individual contributor environment, as well as project leader
Interpreting, applying and explaining applicable laws, codes, and regulations
Preparing expert functionals reports, correspondence, and other written materials
Using initiative and independent judgment within established department guidelines
Using tact, discretion, and prudence in working with those contacted in the course of the work
Performing effective oral presentations to large and small groups across functional peers and the department
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work
Benefits
Medical
Dental vision
401K retirement savings plan (100% vested immediately in the employer match)
Life
Disability and voluntary benefits
Paid time off for holiday, sick and vacation days
HSA
Wellness program
Flexible spending accounts
Tuition reimbursement
Employee Assistance program
Parental leave
Optional legal coverage
ID theft
Company
Pace® Labs
Pace® works with organizations of all types, providing the science to ensure our air, water, therapies, and more are safe for use.
1001-5000 employees
H1B Sponsorship
Pace® Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase