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Ozark Guidance · 3 weeks ago

IT Support Specialist- Jonesboro, AR

Jonesboro, AR

Full-time

Onsite

New Grad, Entry Level

Arisa Health is Arkansas' largest nonprofit behavioral health provider, and they are seeking an IT Support Specialist. The role involves supporting the IT Help Desk, assisting with user account management, troubleshooting issues, and completing billing corrections for non-billable services.

Child CareHealth CareMedical

Responsibilities

Support the IT Help Desk including NetSmart connection support

Assist with user account management and NIAM access setup

Troubleshoot issues related to NetSmart and MyAvatar

Complete billing corrections for non-billable services

Qualification

NetSmart supportMyAvatar troubleshootingMicrosoft applicationsNetwork Technician experienceTechnical support knowledgeEffective communicationTeamwork ability

Required

Effective written and verbal communication skills

Familiarity with Microsoft applications such as Word and Excel

General knowledge of internet navigation, basic technical support

The ability to work independently and as part of a team

Preferred

Previous Network Technician experience preferred

Benefits

Medical/Dental/Vision

401(k)/Roth plan with matching

Healthcare Savings Accounts

Paid Time Off and Holidays throughout the year

Company sponsored Whole Health programs designed to recharge our teams.

Company

Ozark Guidance

Ozark Guidance provides mental and behavioral health services.

Founded in 1970

Springdale, Arkansas, USA

501-1000 employees

https://www.ozarkguidance.org/

Funding

Current Stage

Late Stage

Total Funding

$5M

Key Investors

SAMHSA

2021-10-19Grant· $5M

Leadership Team

Laura Tyler

Chief Executive Officer

Recent News

Talk Business & Politics

David Williams, longtime Ozark Guidance CEO, dies

2025-03-01

Company data provided by crunchbase