AAA National ยท 11 hours ago
Managing Director, Enterprise Applications and Technology Governance (Hybrid)
Lake Mary, FL
Full-time
Hybrid
Director/Executive
$155K/yr - $198K/yr
8+ years expAAA National is seeking a Managing Director for their Technology and Digital Services Department. This role will oversee project management, quality assurance, software engineering, IT architecture, and technology governance while ensuring alignment with strategic business objectives.
Consumer Services
Responsibilities
Serves as the primary liaison to business leadership and is accountable for strong business engagement and satisfaction, including the development of business requirements needed to help the organization meet business goals
Champions the development of business engagement procedures, policies, standards, and controls needed to ensure strong business alignment and a maturing organizational capability
Manages project, quality assurance, software engineering, IT architecture, communications, and governance teams
Manages the project portfolio, including selection, prioritization, and control through a structured project intake process
Oversees the delivery of business projects and activities with strong partnerships with application development and quality assurance functions, both in-house and offshore
Provides expertise and leadership for large, complex business strategic projects
Develops and manages the department's budget in line with short- and long-term goals and objectives
Leads business case development for required initiatives in partnership with IT Business Operations and Application Development
Develops and maintains IT architectural standards and ensures compliance across all department projects
Ensures training plans incorporate the company's technology architectural standards
Liaises with business units and shepherds external stakeholders through the IT project process
Creates, owns, and tracks the software quality management strategy and process by adopting industry best practices suited to the organization
Develops project testing approaches and processes
Qualification
Required
Demonstrates strong organizational skills and exceptional attention to detail
Ability to effectively prioritize and manage multiple initiatives in a fast-paced, evolving environment
Stays current with emerging technologies and relevant industry trends
Demonstrates strong negotiation and influence skills
Exhibits effective leadership, mentoring, and interpersonal capabilities
Ability to inspire and motivate others toward shared goals and objectives
Demonstrates the ability to foster a strong, results-driven culture with a bias for action
Applies strong analytical, critical thinking, and problem-solving skills
Demonstrates excellent verbal, written, and presentation communication skills
Excels at working across organizational boundaries and building strong partnerships
Maintains professionalism in all interactions with internal and external stakeholders
Effectively navigates difficult situations and human relations issues with professionalism and respect
Demonstrates self-motivation with the ability to set priorities, meet deadlines, and deliver results
Bachelor's degree in Business Administration or a related field
Eight (8) to twelve (12) years of experience in information technology
A minimum of five (5) years in a supervisory, senior-level, or senior project management role
Benefits
Participation in AAA, Inc.'s Annual Incentive Plan
Flexible work environment
Collaboration
Innovation
Work-life balance
Hybrid work model with three days in the office and two days at home
Company
AAA National
From identifying new member benefits, to helping deliver best-in-class roadside assistance, AAA National has many career paths to explore.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marshall Doney
President & CEO
Jason Hosaflook
Vice President & CFO
Company data provided by crunchbase