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Free People · 10 hours ago

Free People Key Holder

Manhattan Beach, CA

Part-time

Onsite

New Grad, Entry Level

$17.75/hr - $17.75/hr

Free People is a retail company seeking a Key Holder to collaborate with the management team in supervising store operations. The role involves driving sales, enhancing customer experience, and supporting team development in an engaging environment.

ApparelBlogging PlatformsE-CommerceFashionInternetRetailShopping

Responsibilities

Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer

Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations

Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications

Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales

Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources

Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance

Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported

Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins

Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills

Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression