E2 Optics ยท 10 hours ago
Area Operations Manager
E2 Optics is an award-winning, Woman-Owned technology integrator leading the charge in the data center revolution. The Area Operations Manager will oversee daily operations for multiple regional offices, drive profitability, and develop cohesive teams while ensuring compliance with company standards and policies.
Information TechnologyTelecommunications
Responsibilities
Follow safe work practices and company and client worksite policies
Promote company Core Values to foster and safeguard family-centric culture
Oversee daily operations for multiple regional offices, ensuring compliance with company standards and policies at each location
Drive profitability by analyzing financial performance and implementing growth strategies tailored to each office's needs
Generate new customers and identify business opportunities to expand market presence across all regions
Recruit, train, and develop employees in each office to create cohesive, high-performing teams
Monitor and improve performance, productivity, and efficiency across all regional offices
Develop and implement operational strategies to optimize workflow consistently across multiple locations
Collaborate with various departments to ensure seamless operations and maintain customer satisfaction across all offices
Prepare and present regular operational performance reports and business outcomes to senior management, highlighting insights from each office
Conduct monthly pipeline meetings with key partners in coordination with sales, ensuring consistent communication across regions
Direct operational aspects for designated geographic areas, including sales, project management, field operations, and customer service in each office
Assess local market conditions in each region to identify current and prospective sales opportunities
Develop financial objectives and business plans for each office, including forecasts tailored to their specific markets
Meet goals and metrics set by leadership for all regional offices
Achieve or exceed monthly, quarterly, and annual revenue targets across all locations
Oversee execution of project management using the Work in Progress (WIP) report system for consistency across offices
Manage and minimize regional overhead costs on a monthly, quarterly, and annual basis for each office
Forecast labor needs and manage staffing levels to maintain balanced workloads throughout the year in all offices
Collaborate with Project Managers in each region to ensure project profitability
Develop and manage budgets for each office, allocating funds appropriately to meet local needs
Coordinate with corporate departments (HR, IT, QA/QC, etc.) as needed to accomplish business objectives and ensure legal compliance in all offices
Enhance personnel development in each office through training, coaching, and motivational initiatives
Identify areas for improvement and propose corrective actions across offices, leveraging growth opportunities
Hold Regional Managers accountable for team development and performance in their respective locations
Share knowledge and best practices with other regions and corporate to optimize operations and identify business opportunities
The individual in this role should be able and willing to travel as required by E2 and/or the customer(s)
Qualification
Required
High school diploma or GED
OSHA 10
7 - 10 years' telecommunications/low voltage management and revenue growth experience
10+ years construction/telecommunications experience
Proven project management experience on time, on budget, with safety and quality
This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
This position involves considerable decision-making authority and creative problem-solving skills regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for specific situations, there may not be existing procedures or instructions for those problems
Strong leadership, human resources management and conflict resolutions skills
Ability to meet sales targets and production goals
Ability to influence and negotiate
Ability to professionally communicate internally and to clients
Familiarity with industry's rules and regulations
Excellent organizational, delegation, and communication skills
Results driven and customer focused
Critical thinking and problem-solving
Adaptable team player
Preferred
Associate's or bachelor's degree
PMP or RTPM certification
RCDD certification
BICSI Technician Certified
OSHA 30
Experience with security, audio visual, videoconferencing, wireless communications
Benefits
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays