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Entergy · 4 weeks ago

Operations Coordinator, Lead

Little Rock, AR

Full-time

Onsite

Senior Level

7+ years exp

Entergy is a provider of essential services and is seeking an Operations Coordinator, Lead to facilitate and coordinate switching activities within the Transmission Control Center. The role involves managing operations of the bulk electric system, coordinating with various stakeholders, and ensuring safety and reliability during switching operations.

Electrical DistributionEnergyMarketingPower GridRetail TechnologyTrading Platform

H1B Sponsor Likely

Responsibilities

Coordinate the cut-in of new construction within the Transmission Control Center (TCC) coverage area by participating in and facilitating required communications to clarify job scope, schedule/sequencing, and other needs of capital project and Grid partners

Demonstrate high-level understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures. This individual will serve as the SME for all switching and tagging related work for the TCC

Effectively write, review and coordinate complex switching orders

This individual will sit on the TCC lead team and will assist leadership to ensure correct staffing is available to execute switching based on workload demands of the center

Act as the TCC liaison for implementation of new procedures, software, and other strategic projects as needed

Utilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environment

Ability to manage multiple priorities-effective prioritization of competing issues, recognizing relevant constraints and opportunities

Demonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respect

Establish and maintain effective working relationships with peers and Transmission Control Center customers

Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners

Effective communication to interact with personnel at all levels of organization

People management skills, including the ability to effectively coach others and hold others appropriately accountable

Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership and communications

Identify and contribute to the resolution of complex technical, operational and organizational issues

Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages; This includes planning and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outages

Direct Entergy's switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safety

Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy's Bulk Power System and avoid potential regulatory violations

Monitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in real-time and initiate appropriate corrective actions as needed

Communicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of Bulk Power System conditions, restoration efforts and risks

Maintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarms

Perform actions and assume responsibility as required for areas containing Cyber Security Assets

Qualification

NERC System Operator certificationTechnicalOperational skillsElectric Transmission switchingSubstation configurations knowledgeControl Room Operator experiencePower flow principles understandingPeople management skillsAnalytical skillsInterpersonal skillsCommunication skills

Required

7+ years' experience

Must currently hold a NERC System Operator certification

Ability to make and carry out clearly thought out operating decisions during both normal and emergency conditions

Strong technical and operational skills and be able to recognize 'off normal' conditions per industry standards

Ability to perform core duties of the job

Possess a strong computer proficiency

Ability to work a rolling shift or weekends if necessary

Demonstrate high-level understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures