Customer Service Rep Bilingual/Spanish PLUS jobs in United States
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American Residential Services · 9 hours ago

Customer Service Rep Bilingual/Spanish PLUS

American Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services with over 45 years of experience. They are seeking a Customer Service Representative to deliver exceptional customer service through inbound and outbound calls, manage scheduling, and support customers with professionalism and urgency.

CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential

Responsibilities

Deliver exceptional customer service through inbound and outbound calls
Manage scheduling
Handle multi-line phones
Support customers with professionalism and urgency

Qualification

Customer service experienceBilingual/SpanishMicrosoft Office proficiencyMulti-line phone handlingCall center experience

Required

Prior experience in a customer service or call center environment
Proficiency with Microsoft Office and computer-based systems
Ability to handle multi-line phones with accuracy and composure
Must report daily to the office (no remote work available)
Weekend and shift flexibility may be required
Must pass background check and drug screening

Benefits

Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth opportunities within a national network

Company

American Residential Services

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American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity

Leadership Team

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Scott Boose
Chief Executive Officer
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Company data provided by crunchbase