Scott Group Studio · 14 hours ago
Architecture and Design Sales Director
Scott Group Studio is seeking an Architecture and Design Sales Director to lead and develop their A&D Sales team across all showrooms. This role focuses on ensuring consistent execution, growth, and superior client experience while providing coaching and performance management to achieve sales objectives.
ManufacturingSalesTextiles
Responsibilities
Lead and manage all A&D showroom and outside sales team members across a six-market territory
Establish and communicate clear sales goals, activity expectations, and performance aligned with company objectives
Conduct regular team and individual meetings to review sales pipelines, goal progress, and activity metrics
Lead the adoption and optimization of the CRM system, ensuring consistent use for pipeline tracking, client communication, and forecasting including training and coaching team members on effective CRM use, connecting system insights to business goals and customer experience
Partner with design and operations teams to align CRM data with project tracking and client engagement processes
Analyze CRM data to identify trends, improve sales effectiveness, and inform leadership decision-making
Provide coaching and mentoring on consultative selling, client relationship management, and business development techniques
Collaborate closely with Inside Sales to ensure efficient lead generation, handoff, and client follow-up processes
Support High Value Account initiatives by facilitating collaboration and communication across markets and departments
Plan and oversee regional events, trade shows, and networking opportunities to strengthen brand presence and client engagement
Respond to and resolve customer escalations promptly while reinforcing a world class service experience
Partner with Vice President of Sales on quarterly and annual business reviews, sales forecasting, and strategic planning
Participate in recruiting, hiring, onboarding, and professional development of sales personnel
Prepare and present regular performance updates, metrics, and market insights to executive leadership
Maintain knowledge of industry trends, competitor activities, and emerging market opportunities
All additional duties assigned as needed
Qualification
Required
Bachelor's degree in design, business, marketing or a related field preferred
Minimum 8 years of experience within the A&D industry, including at least 3 years in sales management or showroom leadership
Demonstrated success leading multi-market or multi-team sales operations with measurable performance results
Strong experience in consultative or relationship-based selling
Experience implementing and driving CRM adoption to improve visibility, accountability, and sales performance across a creative or design-driven team
Strong data and process orientation, with the ability to balance structure and flexibility in a creative environment
Ability to lead, motivate, and develop high-performing teams
Diplomacy, good timing, and a direct communication style
Strong interpersonal, verbal, and written communication skills
Ability to speak in front of a variety of audiences including 1:1, small groups, large groups, training sessions, networking events, trade events, client meetings, prospective client meetings, etc
Ability to earn and maintain trust among clients, direct reports, peers, and leadership
Regular travel is required (approximately 25-40%) to showroom locations, client meetings, industry events, and trade shows. Current driver's license required
This position operates in a combination of showroom, office, and client site environments and may occasionally require evening or weekend availability for events or deadlines
Must be able to lift up to 50 pounds occasionally and remain in a stationary position for extended periods during client meetings or presentations
Must be able to use telephone, basic computer programs, CRM systems, to regularly perform duties of role