Status Solutions · 9 hours ago
Entry Level Customer Service Representative
Sandy Springs, GA
Full-time
Onsite
New Grad, Entry LevelStatus Solutions is seeking a spirited Entry Level Customer Service Representative to join their team. The role involves delivering exceptional customer service, building relationships with clients, and generating sales leads while ensuring customer satisfaction.
Marketing & Advertising
Responsibilities
Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
Forge long-lasting relationships and trust with customer accounts through open and interactive communication
Generate sales leads and create potential business opportunities for the company
Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards
Keep records of customer interactions, process customer accounts, and handle confidential customer information
Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
Qualification
Required
A high school diploma or GED
Ability to multitask, prioritize and manage time effectively
Excellent communication and presentation skills
Passion for delivering excellent customer service
Ability to adapt and work alongside different characters, including customers and team members
Desire to have FUN and bring positive energy into the workplace
Preferred
Proven customer service or retail sales experience is preferred
Company
Status Solutions
We’re Status, and we’re here to help your business grow.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase