The Fedcap Group ยท 15 hours ago
Office Administrator
Englewood, CO
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrThe Fedcap Group is seeking an Office Administrator who will play a crucial role in the daily operations of the organization. This client-facing position involves managing communications, supporting clients and families, and ensuring smooth operational processes.
CharityHealth CareMental HealthNon Profit
Responsibilities
Serve as the primary point of contact for incoming calls from clients, families, staff, and partners
Process emailed orders and respond to inquiries with accuracy and professionalism
Provide attendance confirmations and availability updates to staff and instructors
Manage and route daily phone calls efficiently and appropriately
Monitor tracking and delivery status of training supplies and materials
Handle shipping and mailing of packages and correspondence
Assist with billing, invoicing, and administrative documentation
Support business development and marketing initiatives through ad hoc administrative tasks
Help plan and support events involving clients, families, and partners
Maintain composure and professionalism in high-pressure or time-sensitive situations
Actively contribute to a positive, collaborative organizational culture
Qualification
Required
Proactive, detail-oriented professional
Ability to thrive in a fast-paced environment
Exceptional service skills
Accurate follow-up skills
Seamless coordination across teams
Strong communication skills for phone and email interactions
Ability to manage and route daily phone calls efficiently
Experience in handling shipping and mailing of packages and correspondence
Ability to assist with billing, invoicing, and administrative documentation
Support for business development and marketing initiatives
Ability to maintain composure and professionalism in high-pressure situations
Contribute to a positive, collaborative organizational culture
Demonstrated reliability, organization, and attention to detail
Self-directed and accountable
Commitment to daily excellence in support of all stakeholders
Ability to set and execute time-bound goals
Maintain accountability to commitments, deadlines, and schedules
Company
The Fedcap Group
The Fedcap Group is Committed to Creating Opportunities and Improving the Lives of People with Barriers to Social and Economic Well-Being.
Founded in 1935
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tania Lopez
Operations Manager
Recent News
2025-12-16
2024-12-10
Business Wire
2023-12-15
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