The Fedcap Group ยท 11 hours ago
Office Administrator
The Fedcap Group is seeking an Office Administrator who will primarily focus on client interactions and administrative tasks. The role involves managing phone communications, processing orders, and assisting with various organizational duties to support the executive team and overall operations.
CharityHealth CareMental HealthNon Profit
Responsibilities
Manage and place incoming client and family phone calls
Provide confirmations to staff of attendance
Answer phones related to orders and teacher and staff availability
Able to handle pressure situations
Checking on tracking and status of training supplies
Answering day-to-day phone calls and routing accordingly
Shipping packages and mail
Assist with billing and invoicing
Contribute to the organization's climate & culture
Help plan events involving clients & families
Good client service feedback from clients and families
Willing to contribute ideas and take on projects
Establish strong relationships with manufacturer partners
Accurate and prompt follow-up
Employees must be self-directed and committed to daily excellence for the benefit of all stakeholders
Accountability & Support
Take ownership of your job responsibilities
Develop time-bound goals around work activity including planning and execution of actions
Hold yourself and others accountable to commitments and schedules
Qualification
Required
Impeccable organization skills
Ability to multitask
Great follow-up skills
Ability to handle pressure situations
Good client service feedback from clients and families
Willingness to contribute ideas and take on projects
Establish strong relationships with manufacturer partners
Accurate and prompt follow-up
Self-directed and committed to daily excellence
Accountability & Support
Take ownership of job responsibilities
Develop time-bound goals around work activity including planning and execution of actions
Hold yourself and others accountable to commitments and schedules
Company
The Fedcap Group
The Fedcap Group is Committed to Creating Opportunities and Improving the Lives of People with Barriers to Social and Economic Well-Being.
Funding
Current Stage
Late StageRecent News
2025-12-16
2024-12-10
Business Wire
2023-12-15
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