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University of Miami · 8 hours ago

Clinical Program Manager (H)

Miami, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

The University of Miami is seeking a full-time Clinical Program Manager to support various clinical programs within the Department of Anatomic Pathology. The role involves supervising program operations, evaluating office production, implementing projects to enhance performance, and overseeing personnel actions while ensuring compliance with policies and procedures.

Higher Education

H1B Sponsor Likely

Responsibilities

Supervises, directs, and coordinates, through subordinate supervisors, assignments for program operations

Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow

Supervises clinical operation and quality assurance procedures

Implements projects and procedures to ensure program performance is exceeding expectations. Triages requests for patient appointments with appropriate staff

Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities

Performs assessment of needs within the organization and develops clinical programs to meet those needs

Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes

Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency

Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures

Ensures employees are trained on controls within the function and on University policy and procedures

Review errors in patient registration, sample accessioning, and grossing of second opinion consultations

Providing patient/client/employee education with regards to departmental policies and procedures

Answering general questions (clients & employees) Investigate delays with patient samples for testing or coordinating material for continuity of care

Returning of medical devices to manufacturer and maintaining log with hospital revenue integrity department

Assisting the pathologists/patients with pricing of testing (quotes) and processing of payments

Monitor departmental fax/email and troubleshooting of EMR/Pathology database

Timekeeper (Kronos)

Management and training of 10+ employees (, case management, consult accessioning, slide returns, archival department, and couriers) of pathology departmental "hub"

Protects sensitive patient medical records through the strict following of the Health Insurance Portability and Accountability Act (HIPAA) protocols

Create, review, and update standard operating procedures within the area

Meet with outside vendors

Counsel and train employees on importance of tasks

Innovated and synergized the consultation department (and other departments as needed)

Log of all ancillary testing send outs w/ payment info

Assist billing department with inquires

Complete all additional duties as assigned in timely fashion

Creating of spreadsheets to monitor and track productivity

Interviewing employees for hire

Auditing of cases as required/requested

Qualification

Clinical program managementQuality assurance proceduresDepartment operations managementBusiness management principlesEmployee trainingPerformance appraisalPatient educationData management

Required

Bachelor's degree in relevant field

Minimum 3 Years Of Relevant Experience

Knowledge of business and management principles

Ability to direct, manage, implement, and evaluate department operations

Ability to establish department goals, and objectives that support the strategic plan

Ability to effectively plan, delegate and/or supervise the work of others

Ability to lead, motivate, develop, and train others

Benefits

Medical

Dental

Tuition remission

And more

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (137)

2024 (153)

2023 (150)

2022 (122)

2021 (95)

2020 (114)