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Tufts Medicine · 8 hours ago

Administrative Coordinator - Per Diem - Heme/Onc - Stoneham

Stoneham, MA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Tufts Medicine is a healthcare organization seeking an Administrative Coordinator to provide essential administrative and business support. The role involves coordinating day-to-day operations, facilitating communication, and ensuring compliance with regulatory standards to enhance service delivery and patient care.

Health CareHospitalMedical

Responsibilities

Collaborates with leadership to continuously improve service outcomes that impact patient comfort by overseeing the development and follow-through of improvement opportunities that are consistent with the hospital mission vision and scope of service statement

Oversees day to day functions related to service area(s) including: budget compliance/payroll, staffing, scheduling/core delivery, front desk operations, revenue capture, and prior authorization for patients as needed based on insurance coverage

Acts as the first level “go-to person” for the clerical needs of the program including timesheets, office supply and check requests, managing mail and billing of contractees, developing, printing and dissemination of program fliers and family education packets, among other daily administrative tasks

Works with the clinical and administrative team in developing a comprehensive workflow process within the program. Reviews workflows from time to time and provides support and guidance to the team to improve efficiency as necessary

Coordinates staffing pattern of the program based on volume and needs, providing coverage and support as needed to ensure uninterrupted patient care and continued efficient workflows

Collects, analyzes and makes decisions based on data and evidence-based statistics

Facilitates inter- and intra-departmental and external communication and linkages including responding to and facilitating internal agency communications with community services, staff, other hospital departments, and or off-site programs. Disseminations updates via letters, emails, and other methods as needed

Conducts meetings for all providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care through the program, satisfaction with service and resolution of problems

Assists with and assures departments compliance with ACR/JCAHO/ACOS regulatory standards

Participates in Quality Improvement activities which used for strategic planning purposes, preparation for accrediting bodies, quality assurance and performance improvement plans

Participates in the interview process and assists in a comprehensive orientation plan for all new employees

Communicates progress to the management team regularly to achieve goals are achieved

Qualification

Administrative experienceHealthcare experienceBilingualComputer literacyCustomer service skillsAnalytical skillsInterpersonal skillsOrganizational skillsFlexibility